Calculator T-05
US vs Caribbean nearshore BPO and remote team ROI calculator
Price the same team twice: fully loaded in a US state and fully loaded in a Caribbean hub on a direct EOR or a managed BPO seat, including statutory taxes, fees, health benefit and equipment. See the annual savings and the margin effect.
Reviewed 6 Nov 2026 · 2026 statutory rulesT-05
Nearshore team TCO comparator
2026 rules · runs in your browserSalary benchmarks used
Defaults are 2026 mid-level market midpoints, not offers. Override either salary with your own figure to test a real role. Caribbean figures are annual base in USD; local pay is converted at benchmark rates for the statutory math.
| Role | Florida | Texas | Jamaica | Dominican Rep. | Trinidad | Guyana |
|---|---|---|---|---|---|---|
| Customer support / CX | 39,000 | 40,000 | 7,800 | 7,200 | 10,800 | 8,400 |
| Finance & accounting | 60,000 | 62,000 | 16,800 | 15,600 | 22,800 | 18,000 |
| Software engineering | 120,000 | 130,000 | 36,000 | 33,000 | 39,000 | 30,000 |
| Back-office operations | 37,000 | 38,000 | 7,200 | 6,600 | 9,600 | 7,800 |
| Executive assistant | 55,000 | 58,000 | 12,000 | 10,800 | 15,600 | 12,000 |
How each side is loaded
What the cost line does not show
Cost is necessary but not sufficient. Jamaica offers a large English-speaking CX workforce with a neutral accent and an established BPO sector in Kingston and Montego Bay; the Dominican Republic adds bilingual English–Spanish capacity and free-zone operators in Santo Domingo and Santiago; Trinidad and Guyana are stronger for finance and technical roles. Attrition, supervision ratios and power and connectivity resilience move the real number. Compare the hubs in Jamaica vs Dominican Republic and Trinidad vs Guyana.
Straight answers
FAQs
How much can a US company save with a nearshore team in Jamaica?
For customer support roles, a fully loaded Jamaican agent on a regional EOR typically costs around a quarter of a Florida or Texas agent, a saving of roughly 50%–75% on that cost line before management overhead.
Is a managed BPO seat or a direct EOR cheaper?
A direct EOR is cheaper per head because you supervise the team yourself. A managed BPO seat costs more but includes facility, IT, workforce management and supervision, which suits teams that need to be live quickly.
Which Caribbean hub is best for bilingual support?
The Dominican Republic has the deepest English–Spanish bilingual workforce in the region; Jamaica has the largest pool of native English speakers.
Are the salary benchmarks guaranteed?
No. They are mid-level 2026 market midpoints for budgeting. Enter your own salaries to test specific roles.
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